Woman battles Comcast over downed line - WSAZ Hope this helps you out. How do I know if my home is wired for Comcast? For more information, please see our Reporting this to comcast seems to be a problem. 7 years ago. We have made changes to keep employees safe so response and call times may be longer than usual. Ask for the Comcast liason. I'm sorry you've had this experience with reaching out to fix this line, u/KennyLog_Ins. Lafayette, AT&T Community Specialist 1 0 C Carlosifernandez New Member 2 Messages Help with my Comcast issue First: share to improve GetHuman3339193's odds Strength in numbers! A tree in my back yard has two large branches resting on the phone/TV cables. You can contact 811 to get utility lines marked. Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. No worries, Our team can definitely help right here! That person will tell you who the city's contact is in the Comcast governmental affairs office. Press Enter to send it. It's not the power line and I don't think it's the regular cable either because there's no service outage. Status Center Xfinity app Download the app or text "Xfinity app" to 266278 and get help. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Report or View Outages; Other Contacts; General, Business, Landlord, . A drop-down list appears. What you need to do: File an informal complaint against Comcast on the FCC's public website by following the instructions here. If you see a power line on the ground, don't assume that it is not energized or that it is insulated. How do I report down a cable line? For your safety, do not touch or move the downed line. Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. How do I talk to a real person at Comcast? You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. the chances of Comcast having their act together enough to even . Thank you for reaching out to our forums community, its great we can connect this way! Asking on behalf of my place of business. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. For questions and concerns regarding service and billing, low hanging cable wires, unrestored easement post-construction or repair work: Comcast: 1.800.934.6489 AT&T Uverse: 1.800.288.2020 Phonoscope: 713.272.4600 Suddenlink: 1.877.794.2724 En-Touch Systems: 1.888.765.6461 With our new Xfinity support chat, you do not need to input the name of a person. I was able to use the support chat to talk to ComcastAirelle who said they would put a ticket in and that I should hear back in a few days and they would follow up with me too. Click to reveal Contact Customer Service at (800) 391-3000. Comcast landlines are being used by homes and businesses alike. Hi @CityofCasper, We are not positive on the exact design notifications, but when digging or building around a cable, you want to make sure that the structure is not over a utility property and that when digging, not to dig where utility lines exist. Let us know if you find downed or uncovered wires or cables in your area. STAY AWAY from downed power lines. Downed/hanging electrical wires - who to report to? | Universal Hub For more information, please see our The ground around your car may be energized. Reporting A Downed Dangerous Pole | AT&T Community Forums We have all the tools to help with your cable line and make sure it gets taken care of. I will post again here when/if I receive a reply or action is taken. An official employee, such as myself or whoever is first available, will respond. Make sure you are signed in with your Xfinity credentials. 1. Some utility companies mark or paint their lines. You can call us at 1.800.VERIZON (1.800.837.4966) or chat with us by clicking the red Chat Now button on the Contact Us page to report a downed line. . You can also request a call at a time that fits your schedule. 1 6 Did you find drooping wires, downed lines, or AT&T equipment in a yard or on the street? Whenever there is an outage, your first step is to report it via email or twitter. Tips in case of an outage What if my power is out? Dont remove this wire unless its absolutely necessary: It could snag on a power cable and cause massive problems if you try too hard to remove it, such as electrocution or causing live power wires to come loose. Write your 17-digit account number on the "For" line of your check or money order. Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. Type a message to let us know what your issue is. Then it thanks me for signing in. I am a bot, and this action was performed automatically. Just select Xfinity support and you will be able to speak with the next available specialist. Emails sent with an attachment cannot be processed. There is no cost to you to replace/bury a drop and your yard will be restored to its original state once the drop is buried. When should we expect this to be corrected? Heat-shrink tubing can be used to repair long sections of exposed electrical wire as well.Heat the tubing using a heat gun or hair dryer until it shrinks. By selecting Accept all, you consent to our use of Cookies. I'd like to report a downed telephone/cable wire but my service address isn't near where I'm seeing the issue. According to the home inspection site GreatInspector.com: -Your utility is responsible for the wire from the street, but only to a certain point. Home Maintenance Question: Does Comcast Hve To Repair A Cut Cable Line. Privacy Policy. Don't touch a downed power line or other equipment. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. How to File a Complaint Against Comcast - Your Options - FairShake You would want to send us a direct message to "Xfinity Support" with your full name, phone number, email address and the nearest address to that downed line. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. Comcast Line Down in My Yard : r/Comcast_Xfinity - reddit If you have questions about your services, we're here to answer them. When asked if you want to order new service, say "No." Phone: Comcasts official customer service number is 800-945-2288, but I called a different number, 800-266-2278. See how you can save when you add Comcast Business Mobile or add a new line. The phone can get very busy, but I can understand if you would rather speak to somebody on the phone. A: Cable and phone wires dont carry current, so its safe to remove them. Who removes tree branches resting on utility cables in easement? how do i report a downed comcast line? - perfumexo.com https://corporate.comcast.com/stories/meet-our-digital-care-team. . How to Reach a Real Person at Comcast/Xfinity. Report downed power lines at 713-207-2222. Your IP: Select Start Troubleshooting to begin your modem restart. Usually 911 dispatch has unlisted numbers for utilities. Cookie Notice A drop-down list appears. A Comcast line fell down from the utility poles above my house a couple of days ago and is now lying across my and my neighbor's backyards. Call us at 800-477-5050. Wireclub Review Step-by-step Wireclub Login Process 2023 | SDA Studio Kft. Do not send the firewall logs as an attachment. Call 9-1-1 immediately to report a fallen power line. The "Xfinity Support" graphic replaces the "To:" lineType your message in the text area near the bottom of the windowPress Enter to send it. Call 800.288.2020. Discussion. Please send us a PM with your first and last name, as well as house numbers to your service address. X | `>`. I have a line in front of my house (laying on the sidewalk) that DTE has told me is a telephone line. To send a direct message you may need to:Click "Sign In"Click the "direct message" iconClick the "New message" (pencil and paper) iconType "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Who Do You Call for a Downed Cable Line in 2023? - Report Down Phone We've been unable to reach any actual human at Comcast to report this (possibly because neither of us are actually Comcast customers) and no one has been out to repair it. Electric Lines that run from the utility pole to your residence. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Report an issue Select Chat. Click the direct message icon, 2. However, its critical not to cut into a power line, as you know. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Report an Issue - Xfinity Support It may be used in setting the FCC's priorities for regulating companies like Comcast. How do I report an above ground cable down? : r/Comcast_Xfinity - reddit Request Xfinity Quote Call 1-865-500-4995 Comcast Business Services in East Lansing, MI. Then, call PG&E at 1-800-743-5000. I can understand your view and that is why we have implemented alternative platforms such as Twitter, Facebook, Reddit, and here! How to report a downed wire if I'm not a customer? How Do I Report a Problem with My Comcast Landline? - GetHuman You will need to contact a tree trimming service yourself. Verizon Customer Service - Contact Us | Verizon Help Center and Support We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. A South Carolina jury found Alex Murdaugh guilty in the fatal shootings of his wife, Margaret, and their son, Paul. Report A Downed Line. To report down the cable line, you can contact PPL Electric Utilities and report it immediately to 1-800-342-5775 (1-800-DIAL-PPL). View the Xfinity outage map and find out when an area will be back online. Never touch a downed overhead electrical line. Responsible . Thanks! Comcast Xfinity Outage Report Is The Service Down? The only option appears to the the Xfinity Assistant bot, which asks me to sign in. Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage. Survey the area before starting work for the presence of overhead wires and avoid touching anything that may be in contact with a wire, like tree . Connectivity and managing Your Comcast Business network. I hate to hear this has been your experience and would love to investigate this for you! Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information. Let us know. Here is a list of frequently requested telephone numbers: Cable. How To Repair A Cut Underground Cable Line, Question: How Much To Repair Comcast Cable Box, Question: How To Repair Cut Electrical Cable, Question: How To Repair Cut Internet Cable, Quick Answer: How Much To Repair Outdoor Comcast Cable Box, Quick Answer: How To Repair A Cut Directv Cable, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Box, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Tap. Call 911, which will get the FD out to asses the wire (s). You aren't allowed to. Update on June 10, 2021. If you need to make an overnight payment, please send to: Frontier 5050 Kingsley Drive Cincinnati, OH 45227-1115. Report unburied cables, exposed wires, or downed lines - AT&T Cable installation, exposed wire, and repairs FAQ, Report unburied cables, exposed wires, or downed lines, Have AT&T service? to Call your mayor's office. Comcast Xfinity Outage Map Is The Service Down? 70% of power outages are caused by major weather. up. I double-checked our systems and it looks like our tech Esteban was out on the 6th to complete the aerial line raise successfully per your request. A drop-down list appears. A violation of this law can lead to misdemeanor or felony charges, and is punishable by up to 3 years in jail. Hello @ryanray.rr81 and thank you! Genius. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to receive text message updates from us. Asking on behalf of my place of business. Sound the horn, roll down your window and call for help. Who Do I Contact About Downed Phone Line In My Backyard? Check an issue already reported Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. How do I report this? You have to sign up for gig service and sign a 2 year contract first. Otherwise, press 0 at each prompt; eventually get rep. You should never get a big shock from a coax cable.
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Woman battles Comcast over downed line - WSAZ Hope this helps you out. How do I know if my home is wired for Comcast? For more information, please see our Reporting this to comcast seems to be a problem. 7 years ago. We have made changes to keep employees safe so response and call times may be longer than usual. Ask for the Comcast liason. I'm sorry you've had this experience with reaching out to fix this line, u/KennyLog_Ins. Lafayette, AT&T Community Specialist 1 0 C Carlosifernandez New Member 2 Messages Help with my Comcast issue First: share to improve GetHuman3339193's odds Strength in numbers! A tree in my back yard has two large branches resting on the phone/TV cables. You can contact 811 to get utility lines marked. Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. No worries, Our team can definitely help right here! That person will tell you who the city's contact is in the Comcast governmental affairs office. Press Enter to send it. It's not the power line and I don't think it's the regular cable either because there's no service outage. Status Center Xfinity app Download the app or text "Xfinity app" to 266278 and get help. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Report or View Outages; Other Contacts; General, Business, Landlord, . A drop-down list appears. What you need to do: File an informal complaint against Comcast on the FCC's public website by following the instructions here. If you see a power line on the ground, don't assume that it is not energized or that it is insulated. How do I report down a cable line? For your safety, do not touch or move the downed line. Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. How do I talk to a real person at Comcast? You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. the chances of Comcast having their act together enough to even . Thank you for reaching out to our forums community, its great we can connect this way! Asking on behalf of my place of business. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. For questions and concerns regarding service and billing, low hanging cable wires, unrestored easement post-construction or repair work: Comcast: 1.800.934.6489 AT&T Uverse: 1.800.288.2020 Phonoscope: 713.272.4600 Suddenlink: 1.877.794.2724 En-Touch Systems: 1.888.765.6461 With our new Xfinity support chat, you do not need to input the name of a person. I was able to use the support chat to talk to ComcastAirelle who said they would put a ticket in and that I should hear back in a few days and they would follow up with me too. Click to reveal Contact Customer Service at (800) 391-3000. Comcast landlines are being used by homes and businesses alike. Hi @CityofCasper, We are not positive on the exact design notifications, but when digging or building around a cable, you want to make sure that the structure is not over a utility property and that when digging, not to dig where utility lines exist. Let us know if you find downed or uncovered wires or cables in your area. STAY AWAY from downed power lines.
Downed/hanging electrical wires - who to report to? | Universal Hub For more information, please see our The ground around your car may be energized.
Reporting A Downed Dangerous Pole | AT&T Community Forums We have all the tools to help with your cable line and make sure it gets taken care of. I will post again here when/if I receive a reply or action is taken. An official employee, such as myself or whoever is first available, will respond. Make sure you are signed in with your Xfinity credentials. 1. Some utility companies mark or paint their lines. You can call us at 1.800.VERIZON (1.800.837.4966) or chat with us by clicking the red Chat Now button on the Contact Us page to report a downed line. . You can also request a call at a time that fits your schedule. 1 6 Did you find drooping wires, downed lines, or AT&T equipment in a yard or on the street? Whenever there is an outage, your first step is to report it via email or twitter. Tips in case of an outage What if my power is out? Dont remove this wire unless its absolutely necessary: It could snag on a power cable and cause massive problems if you try too hard to remove it, such as electrocution or causing live power wires to come loose. Write your 17-digit account number on the "For" line of your check or money order. Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. Type a message to let us know what your issue is. Then it thanks me for signing in. I am a bot, and this action was performed automatically. Just select Xfinity support and you will be able to speak with the next available specialist. Emails sent with an attachment cannot be processed. There is no cost to you to replace/bury a drop and your yard will be restored to its original state once the drop is buried. When should we expect this to be corrected? Heat-shrink tubing can be used to repair long sections of exposed electrical wire as well.Heat the tubing using a heat gun or hair dryer until it shrinks. By selecting Accept all, you consent to our use of Cookies. I'd like to report a downed telephone/cable wire but my service address isn't near where I'm seeing the issue.
According to the home inspection site GreatInspector.com: -Your utility is responsible for the wire from the street, but only to a certain point. Home Maintenance Question: Does Comcast Hve To Repair A Cut Cable Line. Privacy Policy. Don't touch a downed power line or other equipment. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums.
How to File a Complaint Against Comcast - Your Options - FairShake You would want to send us a direct message to "Xfinity Support" with your full name, phone number, email address and the nearest address to that downed line. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either.
Comcast Line Down in My Yard : r/Comcast_Xfinity - reddit If you have questions about your services, we're here to answer them. When asked if you want to order new service, say "No." Phone: Comcasts official customer service number is 800-945-2288, but I called a different number, 800-266-2278. See how you can save when you add Comcast Business Mobile or add a new line. The phone can get very busy, but I can understand if you would rather speak to somebody on the phone. A: Cable and phone wires dont carry current, so its safe to remove them.
Who removes tree branches resting on utility cables in easement? how do i report a downed comcast line? - perfumexo.com https://corporate.comcast.com/stories/meet-our-digital-care-team. . How to Reach a Real Person at Comcast/Xfinity. Report downed power lines at 713-207-2222. Your IP: Select Start Troubleshooting to begin your modem restart. Usually 911 dispatch has unlisted numbers for utilities. Cookie Notice
A drop-down list appears. A Comcast line fell down from the utility poles above my house a couple of days ago and is now lying across my and my neighbor's backyards. Call us at 800-477-5050.
Wireclub Review Step-by-step Wireclub Login Process 2023 | SDA Studio Kft. Do not send the firewall logs as an attachment. Call 9-1-1 immediately to report a fallen power line. The "Xfinity Support" graphic replaces the "To:" lineType your message in the text area near the bottom of the windowPress Enter to send it. Call 800.288.2020. Discussion. Please send us a PM with your first and last name, as well as house numbers to your service address. X | `>`. I have a line in front of my house (laying on the sidewalk) that DTE has told me is a telephone line. To send a direct message you may need to:Click "Sign In"Click the "direct message" iconClick the "New message" (pencil and paper) iconType "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
Who Do You Call for a Downed Cable Line in 2023? - Report Down Phone We've been unable to reach any actual human at Comcast to report this (possibly because neither of us are actually Comcast customers) and no one has been out to repair it. Electric Lines that run from the utility pole to your residence. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Report an issue Select Chat. Click the direct message icon, 2. However, its critical not to cut into a power line, as you know. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform.
Report an Issue - Xfinity Support It may be used in setting the FCC's priorities for regulating companies like Comcast.
How do I report an above ground cable down? : r/Comcast_Xfinity - reddit Request Xfinity Quote Call 1-865-500-4995 Comcast Business Services in East Lansing, MI. Then, call PG&E at 1-800-743-5000. I can understand your view and that is why we have implemented alternative platforms such as Twitter, Facebook, Reddit, and here! How to report a downed wire if I'm not a customer?
How Do I Report a Problem with My Comcast Landline? - GetHuman You will need to contact a tree trimming service yourself.
Verizon Customer Service - Contact Us | Verizon Help Center and Support We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. A South Carolina jury found Alex Murdaugh guilty in the fatal shootings of his wife, Margaret, and their son, Paul. Report A Downed Line. To report down the cable line, you can contact PPL Electric Utilities and report it immediately to 1-800-342-5775 (1-800-DIAL-PPL). View the Xfinity outage map and find out when an area will be back online. Never touch a downed overhead electrical line. Responsible . Thanks!
Comcast Xfinity Outage Report Is The Service Down? The only option appears to the the Xfinity Assistant bot, which asks me to sign in. Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage. Survey the area before starting work for the presence of overhead wires and avoid touching anything that may be in contact with a wire, like tree . Connectivity and managing Your Comcast Business network. I hate to hear this has been your experience and would love to investigate this for you! Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information. Let us know. Here is a list of frequently requested telephone numbers: Cable. How To Repair A Cut Underground Cable Line, Question: How Much To Repair Comcast Cable Box, Question: How To Repair Cut Electrical Cable, Question: How To Repair Cut Internet Cable, Quick Answer: How Much To Repair Outdoor Comcast Cable Box, Quick Answer: How To Repair A Cut Directv Cable, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Box, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Tap. Call 911, which will get the FD out to asses the wire (s). You aren't allowed to.
Update on June 10, 2021. If you need to make an overnight payment, please send to: Frontier 5050 Kingsley Drive Cincinnati, OH 45227-1115.
Report unburied cables, exposed wires, or downed lines - AT&T Cable installation, exposed wire, and repairs FAQ, Report unburied cables, exposed wires, or downed lines, Have AT&T service? to Call your mayor's office.
Comcast Xfinity Outage Map Is The Service Down? 70% of power outages are caused by major weather. up. I double-checked our systems and it looks like our tech Esteban was out on the 6th to complete the aerial line raise successfully per your request. A drop-down list appears. A violation of this law can lead to misdemeanor or felony charges, and is punishable by up to 3 years in jail. Hello @ryanray.rr81 and thank you! Genius. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to receive text message updates from us. Asking on behalf of my place of business. Sound the horn, roll down your window and call for help.
Who Do I Contact About Downed Phone Line In My Backyard? Check an issue already reported Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. How do I report this? You have to sign up for gig service and sign a 2 year contract first. Otherwise, press 0 at each prompt; eventually get rep. You should never get a big shock from a coax cable. %20
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