giant eagle complaints

Can you imagine what I think you can do with this lousy idea?! I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. This is unacceptable. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. I had to go to Kroger to get a cake for my granddaughter. $#*! I've never been treated so poorly by the Mgr. Some of my articles are about CX (customer experience) and leadership. Pay for this replacement part that your car wash broke. DOUG?greatfront of house mgr. HIGHEST PRICES ANY WHERE! Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Every one of the wings had at. This is unacceptable. So this made me wonder why a team member even recommended I do this to begin with. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. Is this your company? This is the email I received 12/14/22: Claim your listing for free to respond to reviews, update your profile and manage your listing. Here are 8 tips for writing great reviews. No everyone lives their life online. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. It's so fast and easy. Then I called. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. They never want to cut the meat that's available. I apologize for any inconvenience caused by the action taken with this particular gift card. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. Desired outcome: If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. Giant Eagle has extremely terrible customer service. Giant Eagle reviews & complaints. Start your review today. All the time. Moraine point giant eagle, buter county. No one seemed to care about the mistake made in the store. (Either January 3rd or 10th). The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. Giant Eagle reviews & complaints. The digital coupons are not customer friendly. Verification can help ensure real people write reviews about real companies. It goes against our guidelines to offer incentives for reviews. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. Something needs done. ADDITIONAL LINKS I explained to them my same situation, and they continued to harass me and discriminate. Giant Eagle Grocery - Central Percentum Giant Eagle. Phone number +1 724-258-5011. Desired outcome: With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. I flipped. For example, pharmacy business hours are 8a-8p. Desired outcome: And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! For that, Im lucky! Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. I have been in the consumer rating business for many years and never seen it as bad as this before. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. ********* ******. It was for curbside pick up. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! We cannot discuss details around this or any situation that may be under investigation. 261 7008. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. 3, Report #1504161 . Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. We will forward their concerns to the pharmacy and regional leader. I have been a customer for Giant Eagle for a very very long time. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. She rudely told me to re-up order my food and wait in line again. Very truly yours,Giant EagleClaims Department. Tip for consumers:Provide customer satisfaction and a smile. Thank you. Desired outcome: This is unacceptable. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. A store associate called me at 7:40am to ask for substitutions and also for any additional items. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. (419 . Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. Please in the future check your produce before just tossing it carelessly on the shelf. The other guy behind counter was rude also. I STOPPED SHOPPING HERE During the pandemic because prices are so high! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. It was 5:15. On pick up on Dec17 prices increased. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. 0 Views . One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. I then went to the customer service desk and asked for a manager. He blewup at me " i was just trying to help" i said in a very rude way! Phone number +1 412 914 0830. I even ask someone to get one out for me but they would not. Flu shots are only available from 10a-6p. Your loosing your customer base. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review I can not reply to emails. In the meantime no follow-up with me. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. I asked that they contact me and one customer service representative never even filed the complaint. Note that complaint text that is displayed might not represent all complaints filed with BBB. Giant Eagle Company. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. everytime i go theirs always issues! I want to come back. Review Of Franks Restaurant Hudson Fl 2023. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. Giant Eagle's Customer Service is despicable! One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. your customer service is not customer friendly. I just don't understand how this could happen. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Not a good look for Giant Eagle. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Submit a complaint and get your issue resolved. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. Kitchen employees told me to go to cashier to have it removed. Too bad. Tip for consumers:Please be nice to the people that serve you. Desired outcome: We have researched this matter and added thecoupon to the consumers advantage card. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. I did so and spoke with 3 representatives and opened up a case. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: If y'all know what store this is then you know what goes on there. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We use dedicated people and clever technology to safeguard our platform. Is this your company? Depending on your role and location, you might qualify for all or some of the following benefits. I shop frequently at the Painsville OH location. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. comment. Claim it and get a lot of features. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! Another rep told me it's a health insurance issue that they can't do anything about. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Flu shots are only available from 10a-6p. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. Nothing. When you get there, your groceries are ready. What ever you feel is right. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Be the first to write a review for Giant Eagle Supermarket. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! Poor quality produce for the price The company even offers refills for pet medication. It was never added on. Giant Eagle Company. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Or does that all fall on computers today? Thank you. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. And the person who answered was named Morgan, a female. They formed a company called "Eagle Grocery.". This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. Just wait. I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. Job Work/Life Balance Help even if you are not a cashier, you work for GetGo! Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . Store associates think that they own the grocery world. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. They shop my online order, I schedule a pickup, and they load it up.

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