liveops nation portal

Freedom. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Reach out to us. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. We couldnt have done it without Openforce. The freedom of an entrepreneur. Developer Center. Remote work is undeniably popular and LiveOps offers that. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. All rights reserved. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. process. Keep contractors happy with accurate payments on time, every time. Are you an employee? First, check out our frequently asked questions about the agent experience and application process. Customers sometimes need to speak with a live agent. See all features. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Connect and protect your employees, contractors, and business partners with Identity-powered security. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Login. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. You can also manage cookies in your browser settings. Our Offices. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Login to track your existing support requests. Use your email address or username and password to sign into your WebCE learning center account. Now we can focus on making sure IT is partnered with the business in everything they do.. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Collaboration tools are a huge part of us being successful, says Myers. Liveops Nation - Virtual Call Center Community. We cant do this. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. He sees a role for Okta in all of it. Please update your browser to the latest version on or before July 31, 2020. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. GM Regional Customer Care Operations, major utility. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Earning potential. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Please enable it to improve your browsing experience. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. https://join.liveops.com/work-from-home-call-center-jobs/ The only downside is a lot of training without pay. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Client opportunities may have additional requirements, including expanded client-specific certification. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Is Liveops nation legit? Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Sign an Independent Contractor Agreement. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Documenting details of calls and customer interactions. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. To accept cookies continue browsing as normal. Login to track your existing support requests. Come on board! Liveops exists to improve people's lives, and . *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Grow your home business through Liveops client network, working with the brands you know and love. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. This means you can choose when, where, and how often to work! Not everyone will be as precious with your business as you are. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Guide customers through the claims process. One where youre provided with free warm leads? And, no calls equals no pay. Companies across a variety of industries trust Liveops to provide virtual contact center services. Copyright 2023 Liveops, Inc. All rights reserved. Learn more about how Liveops virtual contact center solutions can scale your business. Support. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Want to give someone something unique this holiday season? You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Users verify their identity by . Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Single Sign On. Group Linking Link Okta groups to existing groups in the application. If there are system issues, you will not get paid. Your customers deserve the best at every touchpoint. With Okta we're able to quickly deploy tools to new employees. The sign-in URL is the web address you use in your desktop browser to access your company portal. Login to know the status of the ticket. Login. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Existing Duo Security enrollments. Enjoy the freedom and flexibility of being your own boss. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Community. Hello, Liveops. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Its a huge, huge advantage for us, says Myers. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Work from home. The background check requires a $24.99 processing fee paid directly to our vendor. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Flexibility. Liveops is a legitimate company. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Enjoy the freedom of being your own boss. Okta offered exactly what Live Nation needed. You don't necessarily have calls every . You are paid the the talk/email minute when working so your pay for each day will vary. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Main hustle or side gig its all up to you. Get Directions To accept cookies continue browsing as normal. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. They love it because it does what it's supposed to do.. Their consistency, professionalism and customer service are unparalleled in the industry. Support. ; The user selects the Duo Security option. management. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. . Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Improving Peoples Lives. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Thats up to you. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. They have to be accessible, easy to use, secure, and platform agnostic. Earning potential. Take our quick quiz and well recommend our top client matches for you. Whats it like to be self-employed and provide virtual contact center services? If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. When I started it, my team said, Youre crazy. Support. Which equals no money! Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Once the Openforceplatform was in place, a major pressure point was released. Flexibility. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. This was a tight category! Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Remember me. We use cookies to improve your experience on our website. Scottsdale, AZ 85257. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Live Nation currently has about 15,000 internal employees using some 250-plus applications. Connect contractors to affordable commercial insurances. Heres a direct link to where you can sign up. Enterprise Solutions. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Scottsdale (headquarters) 1365 N. Scottsdale Rd. The typical military family moves every two or three years. I wish there was some type of base pay. Learn More. Copyright 2023 Liveops, Inc. All rights reserved. No matter what industry, use case, or level of support you need, weve got you covered. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Creatively solving problems. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. I don't mind the extra training if they had compensation for it. fits your experience, personality, and preferences the best? I still love it., You make your own schedule. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Keith Myers, SVP Business Technology, Live Nation. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Liveops Okta. When someone leaves, they're deactivated. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. But, the site does not guarantee that youll take calls during those hours. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. It changed what we focus on as IT, he says. Set your own schedule to work around your life. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Find Out How & Apply . They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Intelligent When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Submit ticket. Well learn about your business and help guide the best solutions based on your needs. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Were all looking at the same data one version of truth consolidated in a single repository. Read more. Pay, Vacation time, You get to work from home. If you have not created a ticket yet then you would need to register or create a new ticket to begin. We've been partnering with Liveops since 2010 for all our inbound needs. Or, if, No college? Sign an Independent Contractor Agreement. Want to become a Liveops agent? The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Norton 360 with LifeLock helps keep your digital life safer. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Reach out to us. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Since you are self-employed, you are in control of your profits and losses. IT Support You are using an unsupported browser. Quickly assessing customer needs and providing sound solutions. Its why weve led the industry in virtual flex agent services for more than 20 years. . Everyone else we spoke to claimed they were cloud-based but they weren't. Rather, you are self-employed meaning you work for yourself, or your business. To accept cookies continue browsing as normal. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Organizations. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Copyright 2023 Liveops, Inc. All rights reserved. Help patients get the most out of treatment plans. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Public Relations e-mail (press@liveops.com) Locations. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Need to plan around other commitments? Learn about Liveops Enterprise Solutions Click Here . Learn about Liveops Enterprise Solutions Click Here . Okta was leaps and bounds ahead of all the other providers, says Myers. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Ditch the paperwork and endless manual tasks. I still love it., I strongly recommend not working for this company. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Autonomy. This field is for validation purposes and should be left unchanged. Find Out How & Apply . At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Browse case studies, customer service tips and other helpful resources for enterprises. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Onboarding employees has become much more efficient. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The more investment you make in yourself, the greater the reward. We use cookies to improve your experience on our website. GROW YOUR BUSINESS Avoid Recruiting Scams Or you do, but sit & sit with few to no calls? Unfortunately they dont pay a minimum per hour like other companies. Not sure which client opportunity (or opportunities!) Want to become an Independent Liveops Agent. Find top links about Liveops Nation Login along with social links, FAQs, and more. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. To find out more, read our Privacy Policy and Cookie Policy. Apply now and a member of our team will work quickly to review . Liveops offers work from home in customer service and sales. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Submit an application for an available virtual contact center opportunity. Still have questions? Earning potential. Have additional questions about applying? Keep in mind, the more you service, the higher your earning potential! Press & Media. Our developer community is here for you. Be a superhero sales agent with great earning potential. Unlimited Flex Vacation New Parent Leave Protection. Status. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Forgot your password? We would like to show you a description here but the site won't allow us. Live far from an urban center? If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. (sales@liveops.com) Press & Media. To find out more, read our Privacy Policy and Cookie Policy.

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