rite window complaints

They replaced lots of rotted wood. When we come to your house to show you our windows, our deal stays the same A quality window for a fair price. HomeAdvisor verifies state-level licensing where applicable - note: This will surely increase the credibility of your complaint. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Born with a silver spoon in his mouth. Built-Rite Window consumer reviews, complaints, customer service. Search. We perform this screening when a business applies to join our network and, if the business is accepted, The entire process was smooth, easy and no surprises. Rite Window Replacement Review - Choose Types, Styles & Prices We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. I contacted Rite Window for a consultation and quote. Massachusetts Department of Public Safety, https://www.mass.gov/orgs/office-of-public-safety-and-inspections, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. The install was quick. Just had 8 windows and 3 bay windows replaced after building this house 30 years ago. We have a policy of not providing quotes when the home is not yet owned by the party requesting the quote. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. Related: Champion Windows Coastal Windows NEWPRO Paradigm Windows Renewal by Andersen Rite Window United Home Experts Window Nation Window World, Your email address will not be published. The caulking he replaced on the windows looks 100% better. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. This is Peter DeVellis. My new windows have now been installed. I recommended them to neighbors, and two neighbors got their houses done by this company. My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing. Access the headquarters listing for Rite Window. Search reviews. Window & Door Magazine has announced their 2017 Dealer of the Year Award Winners and AVI won the award for Overall. These also come in custom sizes and colors that give you a big variety to choose from. Please call the Consumer Affairs Office and inquire about the specifics of my previous license; also check our current MA HIC License #138722. Rite Window Reviews maintain an average score of 87% across several online review sites. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. ComplaintsBoard.com is a leading complaint resolution website on the Internet. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Installation of 14 windows was completed in promised time frame ONE DAY ! We are replacing the septic. No drafts this winter. Very detail oriented and kept my property clean. From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. Consumers want to see how a business took care of business. Had to have owner come out to fix the lousy job and here it is a month later one window still leaks as well as the foundation seal and the roof is now leaking so disappointed, Screen porch enclosed foundation sealed new storm door leaky roof sealed, awnings, roofing, replacement windows, doors. This worker was so unprofessional and his attitude was uncalled for. Overall we are pleased but we are wary that future customer service issues may not be handled well. Rite Window rocks!! Great work. We did our homework. Continue reading . HomeAdvisor allows Service Professionals to post information about Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Cleanup was minimal. I have worked in property insurance as both an adjuster and on the subrogation for a decade. From the first phone call to the install everything was great. Anyway from what I was told the policy of Rite Window is they will not with home buyers until they have closed. I purchased windows from Rite Windows and took advantage of their "Interest Free" financing offer. They did a fantastic job. We had 6 windows replaced and everything went smoothly from the time he came to show us the windows, to measuring, and installation. Transparency and a Detailed Explanation Continue reading . Good quality windows. We have the experience and dedication to get the job done right! From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. From the meeting with the salesman to the final completion of the project, Rite Window was professional, courteous and did what they said that they would do. Just one window but done right! Delighted with the Rite choice Continue reading . They are available in a wide range of styles to suit your budget and tastes. I work with contractors every day. Rite Window of Boston Founded 2001 With Angi since June 2010 4.8 (155) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 7 Roessler Rd Woburn, MA 01801 View larger map Description A balance of quality and price makes Rite Window the best replacement window value in New England. Their lead installer has always been experienced, skilled, and professional, and the project has gone well throughout. Yes, BUILT-RITE WINDOW CORP offers warranties. Makes perfect sense as the bank/lender needs to know the cost of the rehab work being done prior to closing so they can write the loan. Very happy with the finished product. Keep up the great service!! Windows, doors roofing, siding, decks, porches, awnings, railings. Yes, BUILT-RITE WINDOW CORP offers free project estimates. We are disappointed with our purchase and felt for over $6K, quality and install would have been better. May 19 2009. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8. Several weeks later the damaged window frame was replaced. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. 8 windows and 3 bay windows replaced Continue reading . Definitely worth the investment. Please do yourself a favor and check out Peter Devellis revoked HIC lic #154003 at the Office of Consumer Affairs and Business Regulation [protected]. Many consumers have been harmed. From START to FINISH Great Service all around! What a scam! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. The whole process was easy and priced well. Replaced a bow window and a patio slider. That's why we tell you the price up-front. They even came to the job site needing to charge tool batteries and asked where they could plug in the charger! All rights Reserved. My windows were installed years ago and as soon as we purchased this home, the draft indicated from the windows were evident. The last window was installed in the rain with not a drop of water entering the structure. They had a devil of a time removing the old slider and had to take a sawzall to it, as well as pounding away at it. The installers were courteous and professional and they did the job Rite. Very professional. They accomplished it all in one day. From first call response was attentive and timely. Windows are crystal clear and easy to use. Areas of Coverage: Rite Window services are available across the greater Boston metro area. Rite Window services are available across the greater Boston metro area. Guildmembers can selectively publish these comments here on their profile page. All went smoothly from Showroom to installation. Working at Rite Window | Glassdoor The complaint was posted as a customer review. Best Windows for the price Continue reading . I was amazed at how quickly they removed and installed the windows. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Feel free to contact me in person. I was told by one rep. that Rite Window does not want to be in the middle of bidding wars. I am not writing to complain or to provide a review. Family owned and operated since 1961. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. The crew was fantastic, fast, and very professional. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Create new account . Well be doing the project later on and this company will be strongly considered. I would ask for these two installers by name if thats possible for my future replacement work! Rite Window believes if you sell a quality product for a fair price you have nothing to hide. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Very respectful to us and our property. When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. The work area was cleaned up and the work was done very well. So initially it simply received a bandaid for $500 of a spray and tape. Get Rite Aid can be contacted at (615) 791-0394. We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. In situations like yours it is unfortunate, but it's still necessary, because otherwise we'd be using our limited time resources to provide free quotes on jobs that have little chance of ever materializing. I was also impressed by how the technician came to my parents home on the Cape when the window would not open properly. He actually cursed and complained he had no patience for this jobwell I am the customer I didnt screw it up so why do I deserve your disrespect. Get Rite Aid reviews, rating, hours, phone number, directions and more. Once a business is rated, we require it to maintain an overall average of two stars or greater. The installers (Joe & Dan) were friendly, and very professional. We pride ourselves on the quality work we provide, while delivering great customer service! Rite Window is one of the best Window Companies that sells, services, and installs quality replacement windows, patio doors, entry doors, roofing, and gutters for homeowners. Very happy with the job. Excellent product service and installation. We consider the ultimate barometer of our job performance to be Angie's List. Warranty Terms: Rite Window offers a fully transferable lifetime warranty on its window products. One worker smoked cigarettes the entire time and our house smelled of second hand smoke for 2 days after (we do not smoke). I felt so happy through out the whole experience. AVI Windows & Doors. The deck is big and its design on is really beautiful. Was professional and super fast and efficient. Installed 22 new windows, 2 entry doors, and new sliding glass door. Rite Aid at 2176 Hillsboro Rd Ste 124, Franklin, TN 37069. A Fantastic Bath Experience Continue reading . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The best customer service experience Ive had in a long time. excellent service & products Continue reading . We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. We have already completed the perc test, had an engineer design the new system, had the new system approved by the board of health, obtained quotes and contracted with a contractor to do the work. , We guarantee your satisfaction, and we won't leave until the job is done right. I was very happy with the salesperson and the installers. I would recommend these windows to anyone. Our compliments to the installers (Dave & Carl) they got to all done in one day with no issues. Rite Windows uses vinyl windows that go hand in hand with the Energy Star certification. Reply. whereas our Anderson slider felt substantial and 3x stronger. I was just very surprised by this position taken by Rite Window. Will now be enjoying a draft free home, and wont be bothered by the furnace constantly running. Rite Aid in Franklin, TN - (615) 591-0905 Vacuumed when they finished. And on time . They were very accommodating with my schedule! Helpfulness Rating Date. Check out these tips from MattZurcher, Sr. VP of Customer Care. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. They were very professional, communicative, paid great attention to detail, and left the work site clean. The blinds are causing a white stripe from top to bottom on the glass in 3 areas. Share feedback about your experience with Rite Window. File your review. Free speech is the backbone of American democracy, yet on the internet it's become perhaps "a bit too free". First Parish parsonage, Kingston Continue reading . Brian and Mike arrived on time and did a very professional removal of the old tub/shower and installation of the new tub/shower. The work was done well and they kept the house clean as they went! Also, when the door is opened fully, it rises out of the track, and does not slide as easily as we expected it would. So the super service goes above the expectations and meets the needs of my home and family. My wife said the tech demonstrated how they all have play and need it for expansion. The windows", Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. Thank you. BUILT-RITE WINDOW CORP offers the following services: Windows, doors roofing, siding, decks, porches, awnings, railings. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. Read More, Custom residential and commercial awnings manufactured and installed. Very clean and polite. Gino and Dave just completed replacing all my windows and I must say they did an excellent job. Teamwork makes Rite Window great. I called and was told nothing they can do. A professional installation; workers respected our home and cleaned up beyond our expectations. Bang up job! Total cooperation with delivery & installation. Not much for a big company, but this is a tiny company. Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM One simple question : Why were 5 of the 8 windows finished off differently than the other 3 ? Our entire experience with Rite Window has been outstanding! Guild Quality is an independent research firm that conducts post-installation interviews with our customers to gauge their satisfaction. Whether its replacing your home windows with new ones that help reduce your energy costs, transforming the exterior of your home with a new roof, or updating your bathroom with a new shower or tub our promise is simple: to provide you with better products, professionally installed, at the right price. I had to have them come back 2 times to touch up a couple things on the door/molding, but they were glad to come out and assist. Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. The best part is that all of our windows were replaced in one day. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. Yes it was leaking when you came to give me an estimate for the job in the winter. Rite Window will not even provide me a quote. Harley M. Business Owner 11/16/2022 Hello Chris, we are disappointed to hear that your experience has been less than the 5-stars we strive for. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. They came the next day, measured, ordered and installed the window in a very timely manner. Confirm your appointment with After window replacement they cleaned up everything. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) More than advertised. Dun-Rite Window and Door Reviews - Pittsburgh, PA | Angi We have the experience and dedication to get the job done right! All of our home windows, doors, roofing systems, showers and baths feature specifications customized for the New England climate! Rite Window | Better Business Bureau Profile Hired and fired with-in a month because I couldn't close deals. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. This is the best way to manage and repair your business reputation. He came and helped me adjust the traverse rod to recenter the curtain. I do think that they could have used another guy for such a big window. Our deck was a mess and we needed to sweep and then hose down after. Great product and warranty. Lifetime guarantee, not! We are happy we went with them. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Revco Inc. - Seal Rite Windows And Doors, Andy Williamson. That did not make sense to me. looks like they were always there. Thanks so much! If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at cs@windownation.com. The only complaint I had was that they left all the window blinds on my kitchen table and all around the house. It is so bad, we cannot paint the wall and new trim until we finish scraping down the rough caulking that was applied and sand. Pleasant and professional. In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! None of the other windows had play. They went above and beyond what i expected. We also hold a 5-Star rating from Guild Quality. You, Jerry C. said: I was startled to see some water damage in my upstairs bathroom and, Dongshin K. said: After reading reviews about Ten's works here on Yelp, I decided to, L K. said: I called Farzam because of the reviews I read here on Yelp and was not, 128 Plumbing, Heating, Cooling & Electric, Gary C. said: I was thoroughly pleased and impressed by the attention to detail by, Angela K. said: We have been homeowners for 48 years and have had both good and bad. This company would NOT have been my choice as all of my other windows are Pella. Thank you. Very happy with products Continue reading . Do your own research using online ratings, reviews and through phone interviews before hiring a company. Very organized, efficient, and most of all clean ! I am satisfied with the product, they look great and definitely keep the cold out in the northeast. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. The installation went fine. I would highly recommend Rite Window. Good product. Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. We have signed the purchase and sale and have a closing date. I am not sure if you will get this but if you do I would love a reply. Find more window & door replacement contractors near Woburn. They were both friendly and very professional. I think, their prices are good. The price was very reasonable for an excellent product. Jeff who was the salesman was knowledgeable and professional..not pushy which was a huge plus. RITE WINDOW - 72 Photos & 69 Reviews - Yelp Continue reading . Our energy expenses went down dramatically. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. All rights reserved. This is huge because nowadays customer service like this is virtually non existent. We provide honest service without any hidden fees or high-pressure sales tactics. Corporate Advocacy Program: How to repair your business reputation. 4.0 Job Security & Advancement. The installation team was very professional and thorough. 4.2 Management. Replacing clear-glass single-pane windows in a single-story, 2,000-square-foot home with new Energy Star certified windows can save a homeowner from $101 to $583 a year, the U.S. Department of. We highly recommended Rite Window! Company also states family of veterans well where was the respect for my husband who is a veteran when this immature worker would not even give him the time of day upon arrival this morning when my husband attempted to show him pictures of leakage and show him the caulking problems. A fantastic experience from day one when Juli a sales rep came to our house. I have other windows that I need to have done and believe me, they will be getting the call to replace them. I must give credit to you though for contacting me and coming back out to address the problems again. 50 yr warranty. verify whether or not your pro is properly licensed. Fair pricing compared to competitors. Rite Window Employee Reviews in Woburn, MA - Indeed Our energy expenses went down dramatically. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. Awesome service, pleasant / friendly. Installers of new windows, doors and glass block. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Thank you great company those two guys who came over for the job Vinny and John were awesome professional, nice and clean I m very happy with my new windows and my storm doors, what a great experience. I was pleased with the job. Here right on time, done sooner than planned and you would never know that workmen had been replacing on the windows on the 3rd floor. What to watch for when selecting replacement windows. Rite Window provides window, door, roof, shower, and bath system installation services. Once we moved ahead with it every went just as he said it would from the lead time to the installation duration. Hello Ed. We will be using them again this year for another 5 or 6 window replacements. Why Ripoff Report will not release author information! Again, he reviewed what he had done and how to properly care for the shower. Rite Window. The initial sales/measurement visit and install went great. No high pressure sales calls!!!! Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. Family owned home improvements with high quality, low prices, full warranties and service. From the very beginning Rite Window stayed true to its reviews. They didn't overcharge me, either. Rite Window vs Window World: Which Window Replacement Company Is Better From the initial consultation to the finished installation, you'll know you're in good hands. The installers (Peter and . It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. A second tech came out and said the windows needed play. I am not upset. Their installer Paul called set up dates we were happy with and arrived on time 8:30AM and went right to work, but he stopped to answer all questions I had then back to work and work he did.

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